Return and Exchange Policy
THANK YOU FOR SHOPPING AT CANADA BILLIARD.
Since its founding in 1973, CANADA BILLIARD has earned the trust of customers through our unique combination of quality, value, expertise, integrity, and service. We are commied to give you absolute satisfaction for your billiard needs.
OUR RETURN AND EXCHANGE POLICY FOR ITEMS PURCHASED ONLINE
• Items purchased online may be returned or exchanged in store or sent to us by Canada Post, within 30 days of receiving the order (a 15% inventory charge may be applied to certain items).
• Please contact our customer service department by email explaining why you would like to return your order before returning it.
• If your order is damaged in upon receipt, please send us photos as soon as possible, we will get back to you as quickly as possible.
• All returns will be refunded according to the method of payment used for the initial online purchase, when we receive your package.
CONDITIONS AND EXCEPTIONS
• Items must be new, unused and returned with the original packaging.
• A copy of the packing slip must be included in the box.
Have questions or comments? Drop us a line at firstname.lastname@example.org. We will reply as quickly as possible.